Experts in Hotel Telephony.

For over 25 years The Hotel Group have been supplying, installing and supporting hotel telephony systems across the entirety of the UK and Europe. We have an experienced and knowledgeable team of telecommunications engineers available to complete advanced system installations, including voicemail and wake-up call systems, guest check-in, call logging with itemised customer billing, call recording and a whole host more.

“We have been using The Hotel Group for the past 18 years, to supply and install Mitel systems, and peripheral equipment. We have also placed the maintenance contract for the support of these systems with The Hotel Group. In our dealings we have found their staff to be technically able, efficient and polite at all times.”

IT Manager, UK and Europe Hotel Group

We Understand Hospitality.

The Hotel Group understand the inner workings of the modern hotel, and also understand that guest satisfaction is of utmost importance. In completing any system or application installation, we’ll work with you directly to ensure the process is as smooth as can be, leaving you to focus on your guests and the running of the hotel.

“The Hotel Group were the supplier of our switchboard several years ago. At the time of purchase, THG offered their maintenance service, they know our system and this obviously helps in the quality of service that they offer. They are always helpful, polite and efficient in their operation and the switchboard staff are full of praise for their help and assistance. I am therefore pleased to recommend the services of The Hotel Group.”

General Manager, 5 Star Hotel, Central London

Fully Accredited Mitel Partners

Our team of engineers are fully trained and accredited Mitel installation specialists.


Through consulting directly with you, we’ll be able to design and tailor a solution specifically for your needs.


Require a call recording solution? Voicemail? A call center solution? No matter the type of business, we’re able to offer a number of options to get the most out of your system.

Long Term & Future Proof

We’ll provide full support for your system with a maintenance support package built exclusively for you and your requirements.


Unit 10 Tawe Business Village, Swansea, SA7 9LA

Tel: 01792 368 111

Fax: 01792 368 444


The Hotel Group

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