About The Hotel Group

Welcome to The Hotel Group, your home for hospitality telephony and networking. We have extensive experience in working within the hospitality industry, supplying and installing professional telephone systems and networking equipment. We work in partnership with your hotel and other suppliers to ensure you and your guests receive the very best in customer service. We have developed an impressive and unparalleled reputation for exceptional quality, with dedicated engineering and support teams throughout the UK, ready to assist. The Hotel Group are a subdivision of Carreras Communications Ltd.

Tel: 01792 368 111

Email: info@thehotelgroup.co.uk

“We can’t speak highly enough of The Hotel Group. Whenever we have a requirement, they are able to meet our needs and then some. Our telephony has never been so reliable.” –

5 Star London Hotel

Our Services

Telephone Systems

The Hotel Group specialise in the supply, installation and ongoing maintenance of Hotel telephone systems, working with some of the largest hotel groups in the UK.

Lines, Calls & Wi-Fi

The Hotel Group can provide low cost monthly rental on your incoming services, including ISDN, Analogue and SIP lines. On top of this, we offer low per minute costs for your calls to local, national, mobile and international destinations.


Whether you require handsets for reception, hallways, bedrooms, bathrooms or lifts, The Hotel Group can supply it. We can provide corded, cordless, Dect, analogue and digital handsets suitable for any hotel.

The Mitel Hospitality Partner

Whilst The Hotel Group have completed a vast number of hotel telephone system installations of various manufacturers, Mitel is the first choice and worldwide market leader for hotel and hospitality telephony solutions. The Hotel Group have remained accredited Mitel Partners throughout our 25 year history as a hospitality specialist, meaning we have the resources and experience to ensure you’re receiving a solution that’s ideal for you, in a time-frame you’re happy with, whilst also being cost effective. Speak to us today to find out how a Mitel solution, installed and supported by The Hotel Group, can improve your hotel communications.


Marriott re-branding

The Hotel Group have just completed the supply and delivery of over 300 Telematrix handsets to one of the most prestigious Marriott Hotels in Europe, in line with their re-branding due to take effect at the start of 2016. Working in partnership with Cetis and directly...

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Site Launched

The new website for www.thehotelgroup.co.uk is launched, along with our twitter page which is available here.

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Unit 10 Tawe Business Village, Swansea, SA7 9LA

Tel: 01792 368 111

Fax: 01792 368 444

Email: sales@thehotelgroup.co.uk

The Hotel Group

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